Overview & Context
Building features without user validation is the primary cause of product failure. Structured user research provides actionable clarity on customer pain points and value perception.
Applying Jobs-To-Be-Done (JTBD) Principles
Focusing on the functional, emotional, and social "job" a user hires your software to complete.

KEY STRATEGIC TAKEAWAY
"Test hypotheses early with interactive prototypes to save months of redundant development time."
